IT Service & Architecture

Course/Certification Available Dates Cobit 5 Foundation August: Weekend: 10th Cobit 5 Foundation September: Weekend: 7th Cobit 5 Foundation October: Weekend: 19th Cobit 5 foundation: COBIT 5 is a business framework for both Governance and Management of enterprise IT. COBIT® 5 is applicable to enterprises which require the use of IT for its daily processes. It…

Course/Certification Available Dates ITIL Service Capability – Service Offerings & Agreements August: Weekend: 17th ITIL Service Capability – Service Offerings & Agreements September: Weekend: 19th ITIL Service Capability – Service Offerings & Agreements October: Weekend: 12th ITIL® Service Capability – Service Offerings & Agreements: This course draws together the activities required to determine what services to…

Course/Certification Available Dates ITIL Service Capability – Release, Control & Validation August: Weekend: 24th ITIL Service Capability – Release, Control & Validation September: Weekend: 21st ITIL Service Capability – Release, Control & Validation October: Weekend: 26th ITIL® Service Capability – Release, Control & Validation: This course provides in-depth coverage of the processes and tools that support…

Course/Certification Available Dates ITIL Service Capability – Planning, Protection, and Optimisation August: Weekend: 10th ITIL Service Capability – Planning, Protection, and Optimisation September: Weekend: 7th ITIL Service Capability – Planning, Protection, and Optimisation October: Weekend: 19th ITIL® Service Capability – Planning, Protection, and Optimisation: The Planning, Protection and Optimization (PPO) module is one of the certifications…

Course/Certification Available Dates ITIL Capability Module Operational Service and Analysis August: Weekend: 3rd, 17th ITIL Capability Module Operational Service and Analysis September: Weekend: 14th, 28th ITIL Capability Module Operational Service and Analysis October: Weekend: 12th, 19th ITIL Capability Module Operational Service and Analysis: Capability modules are the processes to ensure the help for business functionality;…

Course/Certification Available Dates ITIL Lifecycle Module Continual Service Improvement August: Weekend: 24th ITIL Lifecycle Module Continual Service Improvement September: Weekend: 14th ITIL Lifecycle Module Continual Service Improvement October: Weekend: 12th, 19th ITIL Lifecycle Module Continual Service Improvement: This course teaches students how to plan, implement and optimize the ITIL Continual Service Improvement (CSI) processes. By…

Course/Certification Available Dates ITIL Lifecycle Module Service Strategy August: Weekend: 10th, 24th ITIL Lifecycle Module Service Strategy September: Weekend: 21st ITIL Lifecycle Module Service Strategy October: Weekend: 19th ITIL Lifecycle Module Service Strategy: This course focuses on the activities for transforming ITSM into a strategic asset and driving strategy through the service lifecycle. Topics include…

Course/Certification Available Dates ITIL Lifecycle Module SD August: Weekend: 10th ITIL Lifecycle Module SD September: Weekend: 7th, 28th ITIL Lifecycle Module SD October: Weekend: 5th This Two day ITIL® Service Design course provides a comprehensive overview of this area of the Service Lifecycle and prepares you to take the Service Strategy exam, leading to the…

Course/Certification Available Dates ITIL Lifecycle Module ST August: Weekend: 24th ITIL Lifecycle Module ST September: Weekend: 21st ITIL Lifecycle Module ST October: Weekend: 26th This Two day ITIL® Service Transition course provides a comprehensive overview of this area of the Service Lifecycle and prepares you to take the Service Transition exam, leading to the ITIL®…

Course/Certification Available Dates ITIL Service Operations Certification August: Weekend: 3rd, 17th ITIL Service Operations Certification September: Weekend: 14th, 21st, 28th ITIL Service Operations Certification October: Weekend: 12th, 19th, 26th This Two day ITIL® Service Operation course provides a comprehensive overview of this area of the Service Operations and prepares you to take the Service Operation…