ITIL Service Operations Certification

Rutgers-Executive-Education
18
Oct






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This Two day ITIL® Service Operation course provides a comprehensive overview of this area of the Service Operations and prepares you to take the Service Operation exam, leading to the ITIL® Service Operation certification® Service Operation is one of the nine ITIL® Intermediate courses which can be mixed and matched to gain the credits needed for the ITIL® Expert certification, and one of the five courses which make up the Service Lifecycle Stream. Service Operation concerns the principles, processes, operational activities, and functions required to manage the performance of products and services.By providing a comprehensive framework of what activities should be carried out during the operation of services, Service Operation will be particularly beneficial to anybody involved in these activities.

Course Content

Total learning: 22 lessons Time: 2 days

Prerequisites

To apply for the Project Management Professional (PMP)®credential, you need to either: Possess a Secondary Degree (High School Diploma, Associate's Degree, or Global equivalent) with minimum of five (5) years / 60 months of unique (non-overlapping) Project Management experience, with 7,500 hours in leading and directing projects, and 35 hours of Project Management Education

Why Apc Learning?

Our ITIL LIFECYCLE MODULE SO training is an accelerated, proven path to ITIL LIFECYCLE MODULE SO certification. After your days in our ITIL LIFECYCLE MODULE SO boot camp, you will have a good understanding of the concepts, tools and technique needed to pass the IT Service Management Professional certification exam. If eligible and with the right planning and preparation, you can test on the fifth day and be ITIL LIFECYCLE MODULE SO certified.

Few Reasons To join

  • Firm Course Dates & Times: When you register for one of our classes, you are guaranteed it will run as scheduled. We're eliminating worry about cancellation or delay so you can focus on what's important - your training and certification.

  • Experienced: APC Learning has the veteran instructors, rigorous materials and critical know-how you need to achieve your ITIL LIFECYCLE MODULE SO certification quickly and with confidence.
  • Innovative Approach: Built around accelerated learning techniques and a carefully designed course manual, we cover the exam in ten easy-to-grasp, learning modules. In addition, you will learn retention strategies that can dramatically boost your recall of information during the exam.

  • Fastest Turnaround: We deliver a passing score on the ITIL LIFECYCLE MODULE SO certification exam in as little as five days.

  • Proven Results: Our ITIL LIFECYCLE MODULE SO course gets you ready better than any other and we have a documented 99% student pass rate to prove it.

  • Full Money-Back Guarantee: We know our ITIL LIFECYCLE MODULE SO certification training is a great value . That's why we back it up with one of the strongest 100% money-back guarantees possible: if you don't pass, you don't pay.

FAQ's

Is this course accredited?

Yes, it is accredited by BCS, The Chartered Institute for IT.

What version of ITIL® is this based on?

All of The APC Learning’sITIL® courses are based on the newest version of ITIL®, 2011.

What experience does the course instructor have?

All of our instructors are fully accredited and have over ten years of experience with the ITIL® framework.

What does The APC Learning provide me with on the course?

We provide The APC Learning courseware folder, official certificates and refreshments.

Does the course include exams?

Yes, the course includes the ITIL® Service Operation exam.

Are there any prerequisites for the examination?

Yes, you must have passed ITIL® Foundation before taking the exam.

What is the structure of the exams?

The Service Operation exam is a 90 minute, multiple choice exam taken on the final day of the course.

What are the training hours?

The course starts at 9 am and finishes at 5 pm each day.

What time shall I arrive at the venue?

Please arrive at your training venue for 08:45 am.

How long until I receive the course confirmation details?

Guarantee

With APC Learning, you are covered before, during, and after the class. No other provider offers a guarantee that covers you as extensively as ours.If you don't pass the first time, take our class again for free. Continue your full access to all course materials and custom simulators while receiving detailed test-taking advice and professional support from your ITIL certified adviser. Most importantly, our 100% Pass Guarantee covers a full tuition refund should you not pass the PMP exam in three attempts. The only catch? You have to take your first test within 4 weeks and any retakes within 12 weeks (while you still remember the material).

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30-Day Money-Back Guarantee

  • Firm Course Dates & Times
  • Experienced
  • Innovative Approach
  • Fastest Turnaround
  • Proven Results
  • Tips and tricks to pass the exam
  • 100% Money Back Guarantee

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